Services Subscribing to Email Folders

Subscribing to Email Folders

If you have your email configured as IMAP and are unable to find a folder which you know you should have, you will need to resubscribe to (or synchronize) that folder in order to see it.

Apple Mail (Mac OSX built-in email program)

Right-click (ctrl + click, if you are using a single-button device) on your Inbox, and select Synchronize “GT Email” (where GT Email is whatever you named it when your email was configured).

OR

Select your Inbox, go to the Mailbox menu, and select Synchronize “GT Email” (where GT Email is whatever you named it when your email was configured).

Thunderbird

Right-click on your Inbox, and select Subscribe… (or, select your Inbox, go to the File menu and select Subscribe…).

In this new window, select the folders you would like to subscribe to and click the Subscribe button. When you are done click the OK button.

Outlook

Right-click on your Inbox, and select IMAP Folders (or select your ECE Inbox, go to the Tools menu, and select IMAP Folders…). Make sure you are on the All tab, and click the Query button. Select the folders you would like to subscribe to and click the Subscribe button. When you are done, click the OK button.

Last revised December 16, 2009.